# Error after Installation: Login not possible

**URL:** <https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679>\
**Category:** Errors\
**Tags:** english\
**Created:** [September 17, 2019, 11:01am UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679 "2019-09-17T11:01:53Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![dscorpion](https://forum.metasfresh.org/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@dscorpion](https://forum.metasfresh.org/u/dscorpion)\
**Post date:** [September 17, 2019, 11:01am UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/1 "2019-09-17T11:01:53Z")

</div>

Hi,

when I want to login to my Ubuntu 18.04.3 LTS docker installation he asked for username and passwort (which defaults in my case to metasfresh-metasfresh). But then clickíng “Login” the following error pops up:

No country found for countryId=CountryId(repoId=101)

Thank you already in advance,  
Daniel

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<div class="post-metadata">

**Author:** ![metasnw](https://forum.metasfresh.org/user_avatar/forum.metasfresh.org/metasnw/32/23_2.png) [@metasnw](https://forum.metasfresh.org/u/metasnw)\
**Post date:** [September 17, 2019, 2:58pm UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/2 "2019-09-17T14:58:59Z")

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hi  
were you able to login at all ?  
What version of metasfresh did you install?

cheers,  
Norbert

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<div class="post-metadata">

**Author:** ![dscorpion](https://forum.metasfresh.org/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@dscorpion](https://forum.metasfresh.org/u/dscorpion)\
**Post date:** [September 17, 2019, 3:27pm UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/3 "2019-09-17T15:27:21Z")

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Hi metasnw,

I downloaded the actual docker file. Honestly I am new to metasfresh and can’t find the command to check the version

Edit: no I was never able to login!  
.

Daniel

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<div class="post-metadata">

**Author:** ![dscorpion](https://forum.metasfresh.org/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@dscorpion](https://forum.metasfresh.org/u/dscorpion)\
**Post date:** [September 19, 2019, 1:45pm UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/4 "2019-09-19T13:45:21Z")

</div>

Hi Norbert,

have you got any idea?

Daniel

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<div class="post-metadata">

**Author:** ![metasnw](https://forum.metasfresh.org/user_avatar/forum.metasfresh.org/metasnw/32/23_2.png) [@metasnw](https://forum.metasfresh.org/u/metasnw)\
**Post date:** [September 23, 2019, 9:37am UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/5 "2019-09-23T09:37:34Z")

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hi Daniel,

to me it seems as if there was a problem with your installation as I have not seen that error message before.

Can you post the logs via `docker-compose logs` ?

Norbert

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<div class="post-metadata">

**Author:** ![dscorpion](https://forum.metasfresh.org/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@dscorpion](https://forum.metasfresh.org/u/dscorpion)\
**Post date:** [September 23, 2019, 9:56am UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/6 "2019-09-23T09:56:28Z")

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Hi,

this error is repeated all time:

```
search_1 | [2019-09-23 09:53:41,176][WARN][cluster.routing.allocation.decider] [Jaeger] high disk watermark [90%] exceeded on [l8GGZECISAmGzQbMEXwrag][Jaeger][/usr/share/elasticsearch/data/metasfresh/nodes/0] free: 484mb[4.8%], shards will be relocated away from this node
search_1 | [2019-09-23 09:53:41,176][INFO][cluster.routing.allocation.decider] [Jaeger] rerouting shards: [high disk watermark exceeded on one or more nodes]
search_1 | [2019-09-23 09:54:11,183][WARN][cluster.routing.allocation.decider] [Jaeger] high disk watermark [90%] exceeded on [l8GGZECISAmGzQbMEXwrag][Jaeger][/usr/share/elasticsearch/data/metasfresh/nodes/0] free: 484mb[4.8%], shards will be relocated away from this node
search_1 | [2019-09-23 09:54:41,190][WARN][cluster.routing.allocation.decider] [Jaeger] high disk watermark [90%] exceeded on [l8GGZECISAmGzQbMEXwrag][Jaeger][/usr/share/elasticsearch/data/metasfresh/nodes/0] free: 483.9mb[4.8%], shards will be relocated away from this node
search_1 | [2019-09-23 09:54:41,191][INFO][cluster.routing.allocation.decider] [Jaeger] rerouting shards: [high disk watermark exceeded on one or more nodes]

```

Daniel

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<div class="post-metadata">

**Author:** ![metasnw](https://forum.metasfresh.org/user_avatar/forum.metasfresh.org/metasnw/32/23_2.png) [@metasnw](https://forum.metasfresh.org/u/metasnw)\
**Post date:** [September 23, 2019, 3:26pm UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/7 "2019-09-23T15:26:50Z")

</div>

hi,

use this command instead  
`docker-compose logs webapi`

Norbert

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<div class="post-metadata">

**Author:** ![dscorpion](https://forum.metasfresh.org/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@dscorpion](https://forum.metasfresh.org/u/dscorpion)\
**Post date:** [September 23, 2019, 3:57pm UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/8 "2019-09-23T15:57:17Z")

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Hi Norbert,

```
webapi_1 | 2019-09-23 13:58:23.121 INFO 15 --- [MessageBroker-1] o.s.w.s.c.WebSocketMessageBrokerStats : WebSocketSession[0 current WS(0)-HttpStream(0)-HttpPoll(0), 0 total, 0 closed abnormally (0 connect failure, 0 send limit, 0 transport error)], stompSubProtocol[processed CONNECT(0)-CONNECTED(0)-DISCONNECT(0)], stompBrokerRelay[null], inboundChannel[pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], outboundChannelpool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], sockJsScheduler[pool size = 1, active threads = 1, queued tasks = 0, completed tasks = 6]
webapi_1 | 2019-09-23 14:28:23.121 INFO 15 --- [MessageBroker-1] o.s.w.s.c.WebSocketMessageBrokerStats : WebSocketSession[0 current WS(0)-HttpStream(0)-HttpPoll(0), 0 total, 0 closed abnormally (0 connect failure, 0 send limit, 0 transport error)], stompSubProtocol[processed CONNECT(0)-CONNECTED(0)-DISCONNECT(0)], stompBrokerRelay[null], inboundChannel[pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], outboundChannelpool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], sockJsScheduler[pool size = 1, active threads = 1, queued tasks = 0, completed tasks = 7]
webapi_1 | 2019-09-23 14:58:23.121 INFO 15 --- [MessageBroker-1] o.s.w.s.c.WebSocketMessageBrokerStats : WebSocketSession[0 current WS(0)-HttpStream(0)-HttpPoll(0), 0 total, 0 closed abnormally (0 connect failure, 0 send limit, 0 transport error)], stompSubProtocol[processed CONNECT(0)-CONNECTED(0)-DISCONNECT(0)], stompBrokerRelay[null], inboundChannel[pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], outboundChannelpool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], sockJsScheduler[pool size = 1, active threads = 1, queued tasks = 0, completed tasks = 8]
webapi_1 | 2019-09-23 15:28:23.121 INFO 15 --- [MessageBroker-1] o.s.w.s.c.WebSocketMessageBrokerStats : WebSocketSession[0 current WS(0)-HttpStream(0)-HttpPoll(0), 0 total, 0 closed abnormally (0 connect failure, 0 send limit, 0 transport error)], stompSubProtocol[processed CONNECT(0)-CONNECTED(0)-DISCONNECT(0)], stompBrokerRelay[null], inboundChannel[pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], outboundChannelpool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0], sockJsScheduler[pool size = 1, active threads = 1, queued tasks = 0, completed tasks = 9]

```

But at the moment the WebUI is not loading, not seeing anything. Will perform reboot again.

Daniel

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<div class="post-metadata">

**Author:** ![dscorpion](https://forum.metasfresh.org/letter_avatar_proxy/v4/letter/d/c6cbf5/32.png) [@dscorpion](https://forum.metasfresh.org/u/dscorpion)\
**Post date:** [September 23, 2019, 4:47pm UTC](https://forum.metasfresh.org/t/error-after-installation-login-not-possible/1679/9 "2019-09-23T16:47:04Z")

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close this please, will reinstall x.X
